Shipping Policy

Fossil orders are prepared for delivery in Canada and charged in CAD.

Order processing

After payment authorization, please allow 1–2 business days for order processing. Processing time is separate from transit time.

Transit and charges

After dispatch, standard transit normally takes 4–6 business days. Available services, delivery charges and any applicable taxes are shown at checkout before payment.

Address accuracy and tracking

Review the shipping address carefully before placing an order. When tracking is available, it is sent using the contact information supplied with the order. Carrier delays, weather and remote destinations can affect timing, so no particular arrival date is guaranteed.

Delayed, missing or damaged shipments

If tracking stalls, a parcel is missing, or the shipment arrives damaged, contact us at andreswestbridge35586@gmail.com with the order number and relevant details so we can review the matter.